The Zen Difference
First-Rate, Scalable IT Services and Solutions Customized to Fit Your Needs
Whether you are looking for a fully outsourced IT team, supplemental support for an internal team, or specialized project consulting, ZenGroup is prepared to deliver first-rate IT solutions.
We’re Offering Lasting Solutions, Not Temporary Fixes
At ZenGroup, we believe IT solutions should do more than typical break/fix services. Our team won’t stop at just correcting your problems. We keep digging until we find out what the problem is, what caused it, and what we can do to prevent it from happening again. We are always thinking about what is best for your business today and tomorrow because we want to forge long-term partnerships with customers.
As your business grows, we want to be there to deliver technology that evolves right along with your organization. The tools and techniques of the IT world are always changing, and your operations need to adapt to those changes or risk falling behind the competition.
ZenGroup will be there to make sure you have modern solutions and that they work for your business.
All the most cutting-edge technology in the world isn’t worth much if it doesn’t do what you need. The team at ZenGroup gets to know the ins and outs of your business, and we ensure all of your tech serves your overall future goals. When it comes to brand names, we are technology-agnostic and will only recommend something we believe will help improve your work environment. You can trust that we are focused on the best interest of your company.
Don’t worry about your technology any longer.
Let ZenGroup take those IT concerns off your to-do list. We want you to be able to focus on running your business.
Discover Solutions That Start With You and the Needs of Your Business
When other managed service providers approach a problem, they often already have a solution in mind. We don’t believe in one-size-fits-all problem solving. We take a personalized approach to every customer. We don’t have preferred technologies that we try to convince you to incorporate into your work. Our team looks at the user, their daily operations, and the goals of their business to find the solution that suits their specific situation. This is what we mean by first-rate IT solutions.
Don’t settle for average IT solutions. Partner with a provider that takes your services to another level.
We are confident we have the experience and in-depth knowledge to deliver a higher level of IT solutions for your business. We go above and beyond the typical IT services to empower businesses to stop worrying about their technology concerns and get back to running their companies. That is part of what makes up the Zen Difference.
We’ve Got the Top-Level Talent to Solve Your Problems
A lot of IT service providers offer help desk support or phone service models, but these systems have gained a bad reputation. Customers who call end up waiting on hold or being passed around through a branching vertical call tree that sucks up their time just to get an answer to a question. At ZenGroup, we decided to do things differently. We do not have a call tree or a massive support staff to pass your concerns around.
We value your time and, to avoid wasting it, we developed our own horizontal support model. First, you are immediately connected to a live person and not left waiting on a machine. From there, you can interact with one of our highly qualified technicians. The idea is that this somewhat smaller staff of experts will deliver better service, and we’ve seen the proof in our customer interactions. We’ve seen a rise in client satisfaction and a decrease in the amount of time they have to spend on the phone with our team.
Experience the Zen Difference with IT solutions tailored to your business.
We’ll put your needs first and develop services that last for the long term.