Our Managed IT Services Are All About Your Business

Let Us Leverage Your Technology to Support Your Business Goals

Are your technology services missing a personal approach? We customize our IT plans to fit your individual needs. 

Managed IT That Offers Services for Today and Tomorrow

We provide more than your standard technical support. For a cost-effective, fixed monthly rate, our team will start with an in-depth assessment of your current information technology environment. We’ll dig into where you stand and where you want to be in the years ahead. Whether you need us for one-project support or ongoing managed services, you can expect a personalized experience that caters to your unique needs. 

We want to go above and beyond the typical performance you’ve come to expect from other service providers. Our organization was started by two former IT vice presidents who managed everything from small businesses to large corporate enterprises. In Philadelphia and Kansas City, managed IT services don’t get better than ZenGroup. 

Let us remove the common worries of your computer support. We’ll give you the peace of mind that your systems will perform when and how you need them.  

Other MSPs shape their services around the technology products they offer. We use our expertise to shape the technology around the needs and goals of your organization. Our managed IT services come with a fixed monthly fee that works in your favor. Other service providers charge by the hour or by the visit; it is in their best interest for you to have recurring problems. For the sake of transparency, our structure gives us an incentive to resolve your service requests rapidly and thoroughly. We don’t want any recurring issues in your IT environment either.

Looking for an affordable service that keeps your systems safe, enhances your productivity, and helps you plan for the future? With ZenGroup, you’ve got a new ally in creating your success. 

Managed Services

 We offer support with 24/7 availability, year-round. We tailor everything to the unique elements of your day-to-day operations and long-term business goals. We delete downtime from your schedule and ensure productive uptime for your work environment. Small and medium-sized businesses can have access to corporate-level IT solutions with affordable rates from ZenGroup. 

Disaster Recovery

Preventing data loss and establishing backup recovery is just one part of the larger business continuity plans we can design for your business. These strategies protect you from severe threats such as natural disasters and mundane mistakes like employee error. We provide effective disaster recovery plans that keep your systems secure and don’t drag down your productivity.

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two people looking at code together

IT Strategy

You don’t want to be left behind by advancements in technology. Going beyond the occasional break/fix, we are there to assist you in building long-term strategies for your technology resources and budget planning. Services such as migrations to new platforms and installing new hardware will keep your organization current and modern in your field. Having our expertise on your side will help you see these changes coming and build your budget accordingly.   

IT Security

Our security services all fall under our comprehensive ZenCare program. We deliver everything you need to protect the integrity of your systems. You’ll have antivirus software, cloud backups, 24/7 monitoring of your systems, and professional firewall management. Today’s threats require a secure network of countermeasures and security precautions to keep your data secure. You can rely on ZenGroup to keep you operating safely.

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Get rid of your daily technology worries.

Start thinking about how professional IT services can change your workplace for the better.

Managed IT Support Services Designed for Your Benefit

At ZenGroup, we’ve altered the focus of IT services away from brand names and back to the customer. Every service and product we offer is chosen for what it can do for you and not just what it can do. Even our help desk support center is structured around your needs. When you call our IT support service desk, you will be directly connected to a team member who has been trained to resolve most of the issues you might be facing. 

They won’t pass you along to other technicians who might be able to solve your problem. If you’ve got a problem they can’t solve, then you are immediately transferred to someone with more targeted expertise for your situation. We’ve structured it this way because your time and satisfaction are valuable to us. We do everything we can to keep your employees and systems working at their best. 

To learn more about our managed IT services, contact ZenGroup today.

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