Managed Services

Take Advantage of the Full-Service Power of Our Managed IT

Tired of muddled technical support? Get excellent managed services and network management from a single point of contact with ZenGroup.

Our Managed Services Are Designed to Support Your Success

At ZenGroup, we’ve seen firsthand how poorly managed technology can weigh down an organization. With our managed service plans, we’ll make sure your IT lifts you up and enhances your performance. Our team will put all your resources and hardware under one cohesive technology plan that works toward your long-term business goals. Even if we are there to augment your existing IT department, our team will become a direct part of yours. 

We’ll keep your system up and running with features like network monitoring and our ZenCare IT security strategies, but the real value we deliver comes from the personal care we put into your IT solutions

We work directly with you to learn what you need and what you don’t. One of the most significant advantages of working with a service provider that takes a vested interest in your success is not wasting time on technology you won’t use. As a business, we are not beholden to any one brand name or manufacturer. We are loyal to what works best for your business. You can trust that when we recommend a cloud service or new piece of software, it will be geared to the specific elements of your workflow.   

Get Network Management From Qualified Experts

Low performance and downtime in your workflow often stem from problems in your computer network services. Our engineers design and execute a network that is made to handle the exact elements of your daily operations. We take the unexpected into account and put measures in place to keep your operating systems up and running in the event of a disaster. We also install performance management services to monitor your network and keep an eye out for signs of intrusion or drops in performance.

We Deliver Data Backup You Can Count On

The information you deal in every day is crucial for the future of your business. Unfortunately, there’s no shortage of ways you could lose that data; an employee could innocently open the wrong email link, or a malicious piece of software could target your operating systems. The team at ZenGroup will set up regular backups that will be consistently updated and running behind the scenes of your day-to-day functions. Thanks to our expertise, you can have exceptional data backup that won’t get in the way or cost you any extra time.  

Get first-rate managed services from industry experts.

You can count on our experience and our team’s extensive backgrounds in IT.

We Believe Every Business Deserves Excellent Technology Services

Over a decade ago, ZenGroup Technology Solutions was founded by two former IT vice presidents. They had managed computer and technology services for everything from small businesses to large corporations. From there, we’ve built out a team of experts with diverse backgrounds across the IT industry. This diversity of knowledge is another reason our managed services hold so much value for your business. 

For less than it would cost to hire a single IT employee with benefits, you can have access to our full library of services and knowledge. On top of that, no single employee could provide all the varied abilities we have in our service offering. We supply simple break/fix, specialties such as computer server maintenance, migrations to modern platforms like cloud computing, and much more.

We bring all this knowledge and experience to bear on your organization with our IT strategy and consulting. Our team can advise you on critical projects, design a technology roadmap for your future, and improve your current tech processes. We can be your single point of contact for everything your business needs in IT. 

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We’ve Combined Exceptional Skill With Top-Notch Customer Service

Many MSPs out there offer help desk services, but they’ve gained a bad reputation for being unhelpful and taking up too much customer time. At ZenGroup, we know the value of your time, and that’s why we’ve chosen to do things differently. Our IT support service desk is staffed by a smaller number of team members who all have knowledge of most of the hurdles you’re likely to encounter.

Experience the Zen Difference today. Reach out to us to learn more about our customer support model and how much we value your time.

There is no maze of experts with different skills for you to sort through and waste your time. If the expert you’re connected with doesn’t know the answer to your service request, you are transferred directly to someone in the company who does. We do this to save your time and ensure your satisfaction with our user support. All of our managed services are shaped by what works best for the customer and supports your success.   

To learn more about our managed services, contact ZenGroup today.

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